Our 5 day guarantee means that if, for any reason, you’re not totally happy with your Coze di Roze items, you can return them to us within 5 days of the date you received them. We will be happy to make an exchange or refund – provided the items are returned in perfect condition and still in their original packaging. Clothing should be unworn with labels still attached.Â Returns that are damaged, spoilt, soiled or returned without all of the labels may not be accepted and may effect your refund.
Returns or exchange will not be accepted for Hoisery and Jewellery.
When returning an item, please contact Coze di Roze via email. State the reason for returning the item and when you have received confirmation by return email, please post item securely and in the same condition as received.